We were having problems with our previous supplier (poor communication, not fully resolving break-downs). Situation culminated with a final break-down which ex-supplier were adamant unit needed complete replacement and was beyond repair. We took their word and decided to use Google to search for other suppliers to provide secondary quotes.
After finding TPC, and speaking to Mary (Scheduler) & Keron (Engineer), they advised that the problem’s description sounded more like an inexpensive part replacement rather than entire unit. Keron was round the same day to diagnose and the following to fix (for fraction of replacement price).
Relationship then built from there. TPC are consistently on site within the same day (for breakdowns), certainly no more than next day. They now do our annual servicing, and have just completed a major pipework replacement. Samuel Taylor Ltd would certainly recommend TPC for all your Chiller needs.